Terms of service

These Terms of Service govern your use of www.boyomas.shop and purchases made through Boyomas.

By using our website or placing an order, you agree to these Terms of Service.

1. About Boyomas

Boyomas operates an online retail store offering refrigerators and related home appliances.

Business Name: Boyomas
Website: www.boyomas.shop
Email: support@boyomas.shop
Phone: +44 (772) 406-0265
Address: 63 Wolfe Rd, Thorpe Hamlet, Norwich NR1 4HT, United Kingdom

2. Website Use

You agree to use our website lawfully and responsibly.

You must not:

  • Attempt to interfere with website security

  • Introduce malicious software

  • Use the website for fraudulent activity

  • Attempt unauthorized access

  • Misuse website content

  • Place fraudulent or unauthorized orders

3. Product Information

We make reasonable efforts to ensure product information is accurate and current.

Product information may include:

  • Product descriptions

  • Dimensions

  • Capacity

  • Features

  • Images

  • Availability

  • Pricing

  • Delivery information

Customers should review product specifications before placing an order, particularly for refrigerators because dimensions, capacity, electrical requirements and installation requirements may vary between models.

4. Product Availability

All products are subject to availability.

A product being displayed on the website does not guarantee that it will remain available indefinitely.

If an order cannot reasonably be fulfilled, we will contact the customer and provide an appropriate solution, including cancellation and refund where applicable.

5. Prices

Prices displayed on our website are presented before the customer completes checkout.

Where applicable, taxes and other mandatory charges will be disclosed in accordance with applicable law.

We reserve the right to correct genuine pricing or listing errors.

If an obvious pricing error affects an order, we may contact the customer before fulfilment.

6. Orders

When you place an order, you are making a request to purchase the selected products.

An order confirmation does not necessarily mean the order has been dispatched.

We may contact you if additional information is required to fulfil an order or if an issue affects the order.

7. Payment

Payment must be successfully authorized before an order can be processed.

We may use third-party payment processors to securely process transactions.

We do not intentionally retain complete payment-card information on our own systems.

8. Shipping

Our standard shipping service is free on eligible orders.

Estimated delivery is 5–8 business days unless a different timeframe is displayed for the specific product.

Please review our Shipping Policy for additional information.

9. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

Customers should contact us within 30 days of receiving an order for our applicable store return process.

Nothing in these Terms removes statutory consumer rights.

10. Consumer Rights

Nothing in these Terms is intended to exclude or restrict rights that cannot legally be excluded under applicable consumer-protection law.

11. Intellectual Property

Unless otherwise stated, website content created by Boyomas, including original text, graphics, branding and website materials, belongs to Boyomas or is used with appropriate authorization.

You may not reproduce or commercially exploit our original website content without permission.

12. Third-Party Links

Our website may contain links to third-party websites or services.

Boyomas is not responsible for the content, availability, security or privacy practices of third-party websites.

13. Website Availability

We aim to keep our website available and functional, but we cannot guarantee uninterrupted access.

Temporary interruptions may occur because of maintenance, technical issues, security events or circumstances outside our reasonable control.

14. Limitation of Liability

Nothing in these Terms limits liability where doing so would be unlawful.

Subject to applicable law, Boyomas will not be responsible for losses arising from circumstances outside our reasonable control.

15. Changes to These Terms

We may update these Terms from time to time.

The latest version will be published on this page with the applicable update date.

16. Contact

Questions regarding these Terms can be directed to:

Boyomas
63 Wolfe Rd
Thorpe Hamlet
Norwich NR1 4HT
United Kingdom

Email: support@boyomas.shop
Phone: +44 (772) 406-0265

Website: www.boyomas.shop